FAQ: The Quest Kids
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What stretch goals were unlocked?

Great question! We unlocked 10 stretch goals in all. Here is a quick breakdown:

The complete first Quest Kids Campaign “The Trials of Tolk the Wise”. This campaign features five unique quests that tells an ongoing story with different objectives and unique game mechanics. It includes sealed envelopes, over 60 new cards and more.

15 new bad guy character designs have been added to the game! We’ll have new pirates, dragons, snakes, bears and trolls.

All of the cards in the game have been upgraded to 350 GSM.

Three new ally cards have been added to the game.

Last updated: October 31, 2019 08:24

Can a 5 year old really play this game?

Absolutely! The Quest Kids relies on intuitive iconography, clean graphic design and consistent color themes to make gameplay seamless for our young gamers who are still mastering reading. But don’t take our word for it. We have quite a few reviews on our campaign page featuring younger gamers. Go check them out!

Last updated: September 24, 2019 08:12

I don’t have kids. Can you still sell me on this game?

We can certainly try! Do you like being the cool aunt or uncle? What about having the most thoughtfully geeky gift at your friend’s kid’s birthday party? We certainly understand why a kid-less gamer would play something other than the Quest Kids. However, the intent behind our game is to introduce kids to the joys of fantasy gaming and the chances are if you are reading this you love this hobby as much as we do. So, perhaps you know a family that you’d like to share a family-friendly dungeon crawler with…

Last updated: September 24, 2019 08:12

Wait, The Quest Kids is based on a YouTube series?

Yes it is! Our goal for the Quest Kids videos is very similar to our goal for the game: to create high-quality, fantasy videos that kids love and parents appreciate (and hopefully also love). You can check out the channel here: https://www.youtube.com/thequestkids

Last updated: September 24, 2019 08:12

Are you using a pledge manager?

Yes. We’re using BackerKit and you will receive a survey after the campaign ends that will collect your shipping info and calculate shipping costs.

Last updated: September 24, 2019 08:12

Will I be able to upgrade my pledge after the campaign?

Yes! However, the window to do so through our pledge-manager will be limited. Plus, by upgrading during the campaign you will help unlock some pretty cool stretch goals.

Last updated: September 24, 2019 08:12

When do I pay for shipping?

You will pay for shipping after the campaign ends through BackerKit (our pledge manager). Please see the shipping section on the campaign page for shipping cost estimates.

Last updated: September 24, 2019 08:12

Will other languages be available?

At the moment, the game will be produced in English only. However, in the base game there are very few cards with words, so a translation to other languages (if there is a demand) is certainly possible.

Last updated: September 24, 2019 08:12

What the difference is between the add-on game mat and the standard one that comes with the core game?

The game comes with a standard, six fold cardboard game board. The game mat add-on is a neoprene game mat. They are the same size and have the same artwork of Tolk’s Cave

Last updated: November 13, 2019 14:37

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account here.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Try account recovery here.

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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